INTRODUCTION
Teva Pharmaceuticals Ireland (“Teva”) (see contact details section for more information), recognises the need for high calibre training and education of patients who are prescribed their products.
Teva has commissioned Point of Care Health Services Limited (“Point of Care”) (see contact details section for more information) to administer a web portal at https://healthpoint.ie/Teva (the “Portal”) to enable you to register and monitor patients that participate in the Teva funded patient support programme (the “Programme”).
Point of Care will be operating as a data processor of Teva in respect of your personal data processed by Point of Care via the Portal. Teva is a data controller in respect of your personal data.
This Privacy Policy describes how “personal data” (which means information that relates to any living identifiable individual, for example, you) will be collected and used when you register on and use the Portal.
This Privacy Policy does not cover the collection of data on adverse events, which you or Point of Care may report to Teva during your participation in the Programme. This is instead covered by Teva’s Privacy Policy for Pharmacovigilance https://www.teva.ie/general-pages/phv_privacy_policy which may be updated from time to time.
CONSENTING TO THE PROCESSING OF YOUR DATA
Please read this Privacy Policy carefully. By registering on and using the Portal you consent to the collection and processing of your personal data on the terms set out in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not register on or use the Portal. You may exercise these rights by contacting Teva’s Data Protection Officer EUPrivacy@tevaeu.com, but if you withdraw your consent then you will not be able to continue using the Portal.
Information collected about you and why it is collected?
The personal data that will be collected about you when you register on the Portal shall comprise:
•your e-mail address;
•your name;
•your phone number;
•your practising hospital/unit name;
Your name and email address are required to enable Point of Care to provide you with access to the Portal. If you contact Point of Care with technical support queries regarding your use of the Portal, then Point of Care will use your data to communicate with you on these queries.
How will your information be used and shared?
Your personal data will be used by Point of Care to register you on the Portal and to enable your ongoing use of the Portal.
Point of Care uses trusted technology support vendors to assist with technical support and administration of the Portal. Point of Care may share your contact information with these vendors for them to assist in registering you on the Portal, for the purposes of providing and/or assisting with technical support and/or general administration of the Portal.
Point of Care may also provide your data to Teva to enable Teva to comply with its obligations under data protection law.
How is your information stored?
Measures will be taken to secure your personal data from accidental loss and from unauthorised access, use, alteration, or disclosure. Data is transferred securely using SSL encryption and stored on secure servers.
You may ask for your account on the Portal to be deactivated at any time by submitting a request to Teva (contact details below). If you do not do this, your data will be retained for so long as the Programme is still running. This is because you may refer patients on a periodic basis and therefore, we need to keep your account on the Portal active
to enable you to do this. If you ask for your account on the Portal to be deactivated, or if the Programme ends, your data will be archived and not further processed except to meet pharmaceutical regulation requirements, to defend any legal claims linked to the Programme or as is otherwise required under law. Your data will be retained for as long as necessary to meet these objectives and for as long as permitted or required by applicable law. Please also note that even if your account is deactivated or if the Programme ends, your name will continue to be linked to the patient’s medical record.
Will my information be transferred outside the European Economic Area?
Your data will not be transferred outside of the European Economic Area.
What are your rights?
You may be entitled under applicable law to ask Teva for a copy of your information, to correct it, erase or restrict its processing, or to ask us to transfer some of this information to other organisations. You may also have the right to object to some processing and, where you have provided your consent, to withdraw this consent. These rights may be limited in some situations – for example, where Teva can demonstrate it has a legal requirement to process your data. As set out above, this can mean your data is retained even if you withdraw your consent. To exercise your rights, please contact Teva in writing or by e-mail at the address given below. You may also be required to provide proper identification before your request is fulfilled.
Changes to this Privacy Policy
If Teva decides to change the substance of this Privacy Policy, you will be provided with the new Policy and if required, your consent will be obtained.
Contact Details
If, at any time, you have questions or concerns about the content of this Privacy Notice or the way your data is processed, please contact Teva using the details below.
Teva
Teva is a data controller in respect of any of your personal data processed as a result of your participation in the Programme.
Address: Teva Pharmaceuticals Ireland is a registered business name of Norton (Waterford) Limited. Registered office is Unit 301, Industrial Park, Cork Road, Waterford, Republic of Ireland.
Email: EUprivacy@tevaEU.com
Point of Care
Point of Care is a data processor in respect of the processing of your personal data in the Programme. Address: Point of Care Health Services Limited, 4045 Kingswood Road, Citywest, Dublin D24 V06K, Ireland Email: admin@pointofcare.ie
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Adverse events should be reported. Reporting forms and information can be found at www.hpra.ie. Adverse events should also be reported to Teva UK Limited on +44 (0) 207 540 7117 or uk.safety@tevauk.com. |
Date of preparation: April 2024 Job code: MULTI-IE-NP-00014